Support - Longbridge (NZ)

Account FAQs

Account Security FAQsHere you’ll find quick answers to common questions about account security.1. What is two-factor authentication?When you perform asset-related operations, like making a trade or viewing your account information, you first need to enter your transaction password. When two-factor authentication is enabled, your app will add another layer of security.After you enter your password, you'll get a second check, like a securi

Customer Service Hotline

400-071-2688

Customer Service Email

service@longbridge.global

Office hours: 9 a.m. - 6 p.m. * (GMT+8) on business days

If you have any questions outside the above service hours, please contact our online customer service team. Online customer service office hours: Business days: 24 hours Non-business days: 9 a.m. - 6 p.m. (GMT+8)

Business / KOL Partnership: nz@longbridge.global

Public Relations: nz@longbridge.global

Terms and Conditions: Customer Agreement; Privacy Policy; Risk Disclosure; Disclaimer; Disclosure Statement

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Licensed Entities' Information

Long Bridge Securities Ltd

A New Zealand registered Financial Service Provider (FSP number: FSP600050), and is a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.

Long Bridge HK Limited

A licensed corporation recognized by the SFC (CE No. BPX066). Holder of License Types 1 (Dealing in Securities), 2 (Dealing in Futures Contracts), 4 (Advising on Securities) and 9 (Asset Management). Also a registered HKEX participant and HKSCC participant.

Long Bridge Securities Pte. Ltd.

Registered with the Monetary Authority of Singapore (MAS), Long Bridge Securities Pte. Ltd. is a Capital Markets Services Licence holder and Exempt Financial Adviser (Licence No. CMS101211).

Long Bridge Securities LLC

A broker dealer registered with the Securities and Exchange Commission (SEC)(CRD: 314519/SEC: 8-70711), a member of the Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC).